ITIL® Intermediate Level | Training

Service Lifecycle

ITIL Intermediate level has a modular structure wherein each module has a different focus. Intermediate modules cover a much greater detail than the level Foundation, being a qualification recognized by global market.

Intermediate level, Service Lifecycle, is intended for professionals who wish to act as leader or team manager in an organization, of which is necessary a large focus in management, in the areas of ITIL, and in the management of work teams or managing multiple capacity areas.

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ITIL_Service_Strategy_SS

ITIL_Service_Design_SD

ITIL_Service_Transition_ST

ITIL_Service_Operation_SO

ITIL_Continual_Service_Improvement_CSI

Service Capability

ITIL Intermediate level has a modular structure wherein each module has a different focus. Intermediate modules cover a much greater detail than the level Foundation, being a qualification recognized by global market.

Intermediate level, Service Capability, is intended for professionals who wish to specialize and acquire detailed knowledge in one or more processes with focus in implementing ITIL best practices in their daily tasks.

REGISTER FOR THE NEXT GUARANTEED DATE OF ITIL COURSES


ITIL_Service_Offerings_Agreements_SOA

ITIL_Release_Control_Validation_RCV

ITIL_Operational_Support_Analysis_OSA

ITIL_Planning_Protection_Optimization_PPO