The model of Cloud computing products and services bring great benefits to users and companies in the terms of IT agility, flexibility, scalability, and cost reductions. However, in the costumer view, migrating to the cloud raises concerns particularity about how secure is the information and applications storage.

Implementing and become certified on ISO 20000 and ISO 27001 will improve processes, performance, global quality, services and security management.

These standards will improve company levels of business continuity planning, by identify and manage the increasing level of threats, vulnerabilities and risks that may impact the business to ensure availability of service and support functions.

The implementation of this standards in your company, will improve the experience of your customers with you and with your products and services. You will be more efficient and more effective in customer service case handling, and you handle every day, your customer’s information in a secure and correct manner.

Apply the four steps method of ISO 20000 and ISO 27001 implementation, proposed on training, and implement those standards in your company. Do not complicate what is simple! Discover all ISO 20000 and ISO 27001 courses.