ISO 20000 APMG | Training

Behaviour as an ATO from APMG offers training and professional certification in ISO 20000. See below for available courses.

Acquire the fundamental knowledge about the content and the high-level requirements of the ISO/IEC 20000.

Know how to apply IT SMS concepts to achieve the objectives and requirements of ISO/IEC 20000.

Understand the principles of IT Service Management and the requirements of ISO/IEC 20000.

}