Behaviour as an ATO from APMG offers training and professional certification in ISO 20000. See below for available courses.
REGISTER FOR THE NEXT GUARANTEED DATE OF ISO 20000 APMG COURSES
Acquire the fundamental knowledge about the content and the high-level requirements of the ISO/IEC 20000.
Know how to apply IT SMS concepts to achieve the objectives and requirements of ISO/IEC 20000.
Understand the principles of IT Service Management and the requirements of ISO/IEC 20000.